Automated Communication Solutions

We improve the effectiveness of client communication using AI technology

We help with design and automation of a customer journey using artificial intelligence. As a result, the client gets boosted conversion and reduced business costs

Processes

Sales and marketing

Up to +200%

We increase sales with automation of marketing and sales processes (client base operations, cold calling, processing requests and applications, informing about promotions, conducting surveys, etc.)

Stimulation for action

Up to 20%

We enhance conversion rate to target action with automation of confirmation receipts and stimulate client actions (invoice payment, office attendance, picking up parcels, etc.)

HR & Recruitment

Up to 80%

We save HR department time with automation of massive recruiting processses and improve internal HR team communication

Clients support

Up to 70%

Save time for the customer support department. We automate customer service and technical support for your product

Solutions application areas

Cold selling and telemarketing

Cross selling and upsells

Retrying a sale to previously disclaimed customers

Informing about promotions

Collecting feedback on the provided services

Appointment and confirmation of appointments/meetings

Replacing SMS mailings with auto funnels with AI and robots

Encouraging the client to take the target action

Get a demo version and see if it is right for your business

Whom it will suit?

Our goal

Improving the efficiency of any type of communication by optimizing processes and introducing AI

Our clients

Any business where there is communication with the client

MFI

Banks

Online schools

Your industry

Real estate agencies

Healthcare

Hotel business

Retail

e-commerce

HR & Recruitment

Telecommunications

Insurance

How to start the work?

from 3

hours

Easy start

Free dialogue automation on a ready-made script

We analyzed over 2,000,000 conversations across 10 industries to cover 99% of customer communication development options.

from 7

days

Individual solution

Development of a communication script with clients

Flexible configuration and deep analytics of your processes will help you to create the ideal client communication script

Cases

Want to learn more about cases?

Get a free consultation

How the system tools work

Text Chatbots

For your scenario, robots are configured that are indistinguishable from managers and can communicate with the client in one of the popular messengers

Voice robots

Automatic call processing, difficult to distinguish from managers by voice robots, is 10 times cheaper than live managers.

Contact center

Configure incoming and outgoing calls for live processing, reduce downtime and configure routing. So where communication with the manager is needed.

Examples

Text Chatbots

Automation of processing applications for a commercial product based on customer base

Voice robots

Automation of the process - an invitation to an interview through cold calls on the database of candidates.

0:00

Technologies

Speech and intent recognition

AI determines what and how the client says in order to find or create a suitable communication pattern

Speech Synthesis

We train the AI to use the operator's voice to pronounce generated and variable phrases

AI manager analytics

Automatic analysis of live conversations of operators and customer loyalty in real time.

Segmentation of the customer base with AI

Determining the optimal product, sales model and communication time for each customer segment

Q&A

Will my contact database be safe?

Our system is designed in such a way that phone numbers are encoded and our employees do not see the phone numbers poured into the solution created for you. In addition, we sign a non-disclosure agreement (NDA).

How are you different from competitors?

We combine the creation of text and voice robots to work in various channels, represented by ready-made solutions tested on real people. Our team includes not only IT specialists, but also entrepreneurs and marketers. Our goal is to build strong partnerships with our customers and put our technology where it's needed and profitable.

How to calculate the cost of developing a robot?

The cost is calculated individually, depending on the complexity of the automated process and the selected tariff.

What is a ready-made solution?

This is a ready-to-use template that includes a tested script of a voice or text chatbot that has shown high results which easily adapts to a specific client process.

What can your chatbots do?

Our chatbots are indistinguishable from humans. It is appropriate to translate the direction of the conversation, behave like a person if he is interrupted. They learn from the history of the dialogue with each new client request.

How is a robot better than an operator?

A minute's work costs 5 times cheaper than an operator's minute. In 1 hour, the robot calls about 5 thousand contacts, unlike the operator, who calls 20 contacts on average. It is not difficult to conduct 100 dialogues at the same time. The robot can be active 24 hours a day, while the operator is in conversation 4-5 hours a day.

Answer all your questions

If you have any questions - leave a request and we will contact you as soon as possible